How to Add a Secondary User

As the primary account holder, you have the ability to designate restricted access to your GreekBill account for a Secondary User. As a Secondary User, they will be able to view your account history and activity, electronically co-sign agreements, and submit online payments toward your account(s). Secondary Users also have their own login credentials, allowing them to independently access the account at any time. Secondary Users are also copied on monthly electronic billing notifications and reminders generated for your account.

Here’s how you can create a Secondary User:

1. From your Dashboard, click on Settings

2. Click on Secondary User Accounts

3. Click on Add Secondary User

4. Enter in the Secondary User’s information in the fields provided

Note: You may send an optional, custom message to the secondary user to let them know why they’re receiving a GreekBill account.

5. Select Yes or No for the Secondary User to Receive Email Notifications

Notes: Email Notifications may include invoices and E-Bill reminders.

6. Click Apply when finished

Once you have successfully added a Secondary User, they will receive an email notification, providing them with a temporary password along with login instructions on how to log into their account as a first time user. You may add as many Secondary Users account as you'd like, so feel free to use this feature if you have more than one guardian who is requesting access.

If you cannot add a Secondary User, please contact GreekBill Support and we will be happy to assist you.